Privacy Policy

1. Introduction

Explore Adventure ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website explore-adventure.com or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our website
• Engage our services
• Interact with our social media accounts

This information may include:

• Name and contact details (email address, phone number, postal address)
• Professional information (company name, job title, industry)
• Business requirements and preferences

2.2 Usage Information

We automatically collect certain information about your device and usage of our website, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring websites

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To communicate with you about our services
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For newsletter subscriptions and marketing communications
• Contract: To provide services you have requested
• Legitimate interests: To improve our services and website functionality
• Legal obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

9. International Data Transfers

We primarily process data within the UK and EEA. If we transfer data outside these regions, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses.

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typical retention periods include:

• Newsletter subscribers: Until you unsubscribe
• Client data: 7 years after service completion (for regulatory compliance)
• Website analytics: 26 months

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.